Customer Reviews for Water Treatment Services
REVIEWS
Recent reviews
Borehole tests
Very good service, clear, concise and great value for money.
Trade effluent analysis
Very good service from the lab. Will use again.
Water softener
Installed two pre-treatment water softeners, professional and cost effective. I would recommend.
Excellent support and quick turn-around
Performed some multi-parameter water analysis for a research project, excellent support and quick turn-around.
Drinking water tests
We ordered a suite of DIY tests for our private water supply. The advice we received was satisfactory but why did it all take so long?
Response from Water Treatment Services
Dear Mr Jones, thank you for your feedback, it is important to us. We are disappointed that your expectations were not met. We have therefore reviewed with our water analysis team the procedures carried out as part of your order and the timescales involved. A number of the tests included in your order required several days in the lab to complete – this is a standard procedure and can not be cut short. Once your test results were available they were sent to you the same day to avoid delay. We hope this helps to clarify the situation although if you need more information please don’t hesitate to contact us directly. Thank you.
Borehole water testing
Great service from start to finish. Will be using WTS again next time.
Mould testing
Identified the type of mould in our warehouse -great service would use again
Tricky trade effluent issues resolved
WTS helped resolve a number of problematic trade effluent issues we were struggling to get right. All good now.
Highly recommended
Very knowledgeable, helped bring our chiller systems back from the dead!
Super efficient service
Helped identify the source of a troublesome water leak in an office basement. Very good service, would certainly use WTS again.
Sprinkler tank refurb
Good service – I would recommend.
Air quality survey
Fast, efficient and cost effective service from start to finish.
Effluent metals testing
Very helpful throughout the whole process, will use WTS again.
thanks
very knowledgeable trainer certainly knew his subject
Well done
Good quality course covering water safety and compliance.
Duty holder course
The course was in-depth and covered lots in two days. Gave me lots to think about.
Legionella training
Feel more confident in taking on the responsible person role, would recommend this course to others.
Well presented course
Very good course, learnt a lot thank you.
Good legionella course
Our engineers were dreading the course but they made a very dull health and safety subject interesting.
Regular spa pool testing
We use the DIY water testing services for a number of spa pools and have been very impressed with the simplicity, convenience and follow up support. Highly recommended.
Drinking water test
On the whole the service was okay and my water sample was collected on-time but the results took longer than I expected which was frustrating.
Response from Water Treatment Services
Thank you for your feedback. I am disappointed to hear your experience with us did not meet with your expectations. I have checked with our water analysis team and the test you ordered required several days in the lab to complete – this is a standard procedure. Once your results were available they were sent to you the same day to avoid any delay. I hope this helps to explain the situation.
Responsible Person Course
Very good course, felt much happier taking on this role after this course.
Office air testing
Quick, efficient and easy to understand report with good advice, thanks.
Legionella course
Made a very dry subject interesting – well done. Will be recommending to others.
Spa pool tests
Great support at every stage and helped interpret final results. Will be using going forward.